Rebooting Democracy in the Age of AI

Cities often treat nearby universities as occasional partners rather than strategic collaborators. But as artificial intelligence reshapes local economies and public services, that relationship may need to change. Drawing on a new policy brief, The AI Lab Next Door, Neil Kleiman argues that city–university “compacts” can transform transactional ties into intentional partnerships, helping communities harness the growing AI capacity already taking shape on college campuses.

More than 50 practitioners, researchers, and civic technologists from 24 countries reviewed the draft curriculum for Designing Democratic Engagement for the AI Era, providing over 300 comments and suggestions. The feedback highlighted the need for clearer guidance on institutional readiness, trust, inclusion, and the risks and limits of AI in public participation. This post summarizes the key themes that emerged, explains how AI tools were used to synthesize the feedback, and outlines the next steps in developing the course.

InnovateUS and the Center for Civic Futures are launching a new series exploring how AI can help human services agencies reduce administrative burden and improve benefits delivery. Drawing on Robert Asaro-Angelo’s experience as Commissioner of New Jersey’s Department of Labor and Workforce Development, this post examines how agencies can use AI to help the public sector improve benefits delivery, reduce administrative burden, and better support both frontline staff and the people they serve.