Zero-Click Government: Omakase or Loss of Agency?
In the afterword to Gustavo Maia’s forthcoming book Zero-Click Government, Beth Simone Noveck explores the democratic risks and possibilities of anticipatory governance. While supporting efforts to reduce the administrative burdens placed on citizens, she argues that traditional requests and applications also served as an important democratic feedback signal, one that anticipatory systems risk losing when governments act on inferred demand. Her response examines what kinds of participation, transparency, contestation, and institutional learning are needed if public action is increasingly shaped by data and AI.