Reboot Democracy

Advancing collective intelligence with artificial intelligence

Our Mission

We use artificial intelligence to help institutions and communities solve problems together.

We believe that artificial intelligence can and should be harnessed to strengthen participatory democracy. Done well, participation and engagement lead to 

  1. Better governance
  2. Better outcomes
  3. Increased trust in institutions
  4. And in one another

As researchers we want to understand how best to “do democracy” in practice.

Emboldened by the advent of generative AI, we are excited about the future possibilities for reimagining democracy in practice and at scale.

Ongoing Engagements

Artificial intelligence is making it possible to work together in new ways. To the right, find a selection of our current engagements involving the use of AI to strengthen democracy. We use learnings from these projects to inform our writing, teaching and how-to guides.

Innovate Public Schools

Northeastern students from the AI4Impact class are collaborating with parents in San Jose and San Francisco and Innovate Public School in developing a generative AI tool. This tool will make Individualized Education Programs (IEPs) more accessible to parents and caregivers.

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TNTP

With the assistance of AI-based conversation tools, TNTP will conduct a digital engagement to capture collective information that accurately reflects the community's desires for educational change in rural Arkansas.

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Unlocking Literacy

In the first stage of this series of AI-enabled engagements, we are using generative AI and the open source tool All Our Ideas to help: 1) research background information, 2) craft content, and 3) organize responses from communities about the underlying causes of the literacy gap. We are engaging with both a representative sample of the public and self-selected participants.

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Educators for Excellence

Educators for Excellence is leveraging contracts to empower teachers. They are engaging with teachers using AI-based conversation summaries to redesign the National Council on Teacher Quality's contract database platform from a teacher-centered perspective. This will enhance teachers' understanding of the possible inclusions in their contracts.

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Our Turn

Hundreds of young students aged 14-22 were engaged by Our Turn with the help of All Our Ideas to determine their thoughts on necessary changes to help them thrive and to address their main concerns regarding their schools. Their input is currently shaping the revision of the National Student Agenda.

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Collective Intelligence Project

Effective, decentralized, and agentic decision-making across individuals and communities to produce best-case decisions for the collective.

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Spur technology-driven progress with us

Each year, the Equitable Engagement accepts a cohort of organizations to receive assistance. 

We provide free training, program design, and technology to engage communities in the design and implementation of new programs or projects.

Join the Lab

Our Experience

For over two decades, our mission has been to deepen our understanding of how to govern more effectively through technology

We believe that increased availability and use of data, new ways to leverage the capacity, intelligence, and expertise of people in the problem-solving process, combined with new advances in technology and science can transform governance.

Below, we present our past projects, research and writing about how technology can deepen democracy. Now in the age of Artificial Intelligence, we're bringing together everything we've learned about using technology responsibly to improve public engagement and tackle public problems. These upcoming projects are listed below too. 

Reboot Democracy is a space to do just that - Understanding how AI, when designed well, can help bring to bare our greatest asset in public problem solving - the collective intelligence in our communities.

 

Our Work

We have been studying, designing, teaching and implementing the use of technology to foster more participatory methods since 1999.

Past Engagements

Listed here is our earlier tech-enabled online engagements from the Burnes Center, the GovLab and/or Beth Noveck and partners.

Solution identification

Oakland City Challenge

Online open innovation process using Your Priorities to address challenges our city faces regarding homelessness, violent crime, and abandoned vehicles and illegal dumping.

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Solution identification

Smarter Crowdsourcing: Modernization of Congress

Two online deliberations to inform the Committee's process of developing recommendations on evidence-based lawmaking.

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Solution identification

ReinventED: Your Education, Your Voice

Engaging diverse students, families and educators in education policymaking

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Solution identification

Smarter Crowdsourcing: Experiential Learning

Two online deliberations to identify innovations in experiential learning in higher education and beyond.

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Solution identification

Smarter Crowdsourcing: Coranovirus

Series of six online deliberations to identify strategies for governments in Latin America and the Caribbean to more effectively respond to the COVID-19 pandemic.

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Problem identification

Symptom Tracker

An online tool that provides COVID-19 health guidance to users based on their symptoms.

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More Engagements

Our Research

Engagements We Have Studied 

Case Study

Organisation For Economic Cooperation And Development (Oecd): Observatory For Public Sector Innovation

This Library Connects Distributed Innovators to Information and to One Another

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Case Study

Environmental Protection Agency: One Epa Skills Marketplace

This Program Helps Civil Servants Break Out of Silos and Create Project Teams across the Agency.

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Case Study

Novagob

Creating a community of Spanish speaking public employees across national and institutional borders

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Case Study

Office Of Management And Budget: Max.Gov

The governmentwide collaboration site whose robust authentication system enables working and sharing knowledge across agency boundaries

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Case Study

City Of Sao Paulo: Agents Of Open Government

Brazil's largest city is embarking on a massive experiment to have citizens educate its public employees.

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Case Study

Torfaen County Borough Council: Wisdom Bank Torfaen

This neighbor-helping-neighbor expert network attempts to replace the pub conversation

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More Research

Our Writing

We write about democracy and technology in a wide array of formats.

Article

Expanding and Strengthening Engagement on Decide Madrid: A Data-Driven Evaluation

By Beth Simone Noveck, Valeria Gomez Palacios, Dane Gambrell

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Article

CrowdLaw in The Palgrave Encyclopedia of Interest Groups, Lobbying and Public Affairs

By Beth Simone Noveck

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Article

The Power of Virtual Communities

By Beth Simone Noveck, James Button, Dane Gambrell, Lex Paulson, Paolo Spada, Lakshminarayanan Subramanian

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Article

Virtual Communities Literature Review,

By Dane Gambrell, Beth Simone Noveck

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Article

Using Collective Intelligence to Solve Public Problems

By Beth Simone Noveck, Dane Gambrell, Matt Ryan

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Article

Collective Intelligence: a checklist for the public sector

By Beth Simone Noveck, Dane Gambrell, Matt Ryan

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More Writing

Our Teaching

Practicing engagement, especially using new technologies, requires learning how. We provide free, at-your-own pace and real-time courses and workshops on public participation under a variety of titles

Teaching

Collective Crisis Intelligence Course

As the COVID-19 virus rapidly spreads to more than 150 countries on six continents, public institutions are straining to keep up. To assist you in responding during this time of crisis, we have assembled this collection of coaching videos from those who have successfully responded to a crisis before by successfully using technology to engage with a larger “crowd” of volunteers.

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Teaching

Solving Public Problems

How to take advantage of technology, data and the collective wisdom in our communities to design powerful solutions to contemporary problems

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Teaching

InnovateUS: Innovation Skills Accelerator

Based on research with thousands of public servants across three continents, our problem-solving curriculum gives you the digital, data and innovation skills to deliver more effective, equitable and engaged policies and services. Through videos, self-assessments and worksheets, we share practical lessons learned about improved ways of working. The course consists of 15 modules which include 24 short videos, optional readings and videos with leading changemakers.

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Teaching

Collective Intelligence

Introduces how co-creation, collaboration, and crowdsourcing can be used to define problems and identify solutions and available tools to put collective intelligence into practice.

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Teaching

Equitable Engagement

Introduces a practical guide for how to engage communities in identifying solutions, with an emphasis on how to reach underrepresented voices and communities.

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Teaching

Human Centered Design

Introduces the benefits and limitations of human centered design, a set of methods that enables public servants to gather valuable input from citizens to better understand problems.

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More Teaching

More Resources

We regularly speak about what we are learning in talks and presentations about engagement.

Resources

Reboot Democracy Lecture Series

Sign up to receive updates from the Burnes Center for Social Change at Northeastern University and its partner project The GovLab as we talk with innovative designers, thinkers, and changemakers from around the world working to “do democracy” differently.

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Video

Collective Intelligence Conference

CI 2017 is the fifth annual interdisciplinary conference dedicated to advancing our understanding of collective intelligence and the workings of groups

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Resources

People-Led Innovation Methodology

“People-Led Innovation: Toward a Methodology for Solving Urban Problems in the 21st Century,” is a new methodology by The GovLab and Bertelsmann Foundation aimed at empowering public entrepreneurs, particularly city-level government officials, to engage the capacity and expertise of people in solving major public challenges.

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Resources

Collective Intelligence: A checklist for the public sector

If public institutions are to solve problems more effectively and legitimately, they need to understand how to mobilise and apply collective intelligence, namely how to use new technology to collaborate with the public.

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Resources

Smarter Crowdsourcing Process

Combining Artificial and Collective Intelligence to Solve Our Hardest Problems

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Resources

Multi City Challenge Process

In a City or Multi-Challenge, cities work together with their residents to identify and then collaboratively implement solutions to contemporary urban challenges, such as climate change and sustainability, public health and equity, congestion and pollution, structural racism and civic engagement

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More Resources

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