AI for Governance
Pennsylvania Shares Look at New Generative AI Pilot Program
“Gov. Josh Shapiro this week joined leaders from OpenAI, Carnegie Mellon University, and Pennsylvania's labor community to unveil the results of the Commonwealth's first-in-the-nation Generative AI Pilot Program. The findings revealed that employees had a highly positive experience, reporting an average time savings of 95 minutes per day while using ChatGPT for writing, research, summarization and IT support. The pilot underscored the importance of human oversight, demonstrated AI's potential to streamline government operations and showed that Commonwealth employees across various roles, ages, and demographics benefited from the tool. Employees across multiple roles — including human resources, information technology, policy, and program management — benefited from the tool, helping them work more efficiently and focus on more complex, high-value tasks."
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The Cybernetic Teammate: A Field Experiment on Generative AI Reshaping Teamwork and Expertise
A study by researchers at Harvard, Wharton and Procter & Gamble finds that AI can be an effective team member on a real-world problem solving task: “We examine how artificial intelligence transforms the core pillars of collaboration— performance, expertise sharing, and social engagement—through a pre-registered field experiment with 776 professionals at Procter & Gamble, a global consumer packaged goods company. Working on real product innovation challenges, professionals were randomly assigned to work either with or without AI, and either individually or with another professional in new product development teams. Our findings reveal that AI significantly enhances performance: individuals with AI matched the performance of teams without AI, demonstrating that AI can effectively replicate certain benefits of human collaboration. Moreover, AI breaks down functional silos. Without AI, R&D professionals tended to suggest more technical solutions, while Commercial professionals leaned towards commercially-oriented proposals. Professionals using AI produced balanced solutions, regardless of their professional background. Finally, AI’s language-based interface prompted more positive self-reported emotional responses among participants, suggesting it can fulfill part of the social and motivational role traditionally offered by human teammates. Our results suggest that AI adoption at scale in knowledge work reshapes not only performance but also how expertise and social connectivity manifest within teams, compelling organizations to rethink the very structure of collaborative work.”
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Apolitical Develops AI Self-Assessment Tool for Public Officers in Diverse Roles
“More than 1,500 public servants from over 50 countries have used the AI Readiness Check, a tool that allows public servants to self-assess their artificial intelligence (AI) readiness. The tool was launched by Apolitical, the UK-based social learning network for public servants globally, earlier this month. The AI Readiness Check measures the AI proficiency of public officers across four key areas. Taking just six minutes to complete, public officers can use the tool to assess their AI skills and learn how to effectively and responsibly use AI in the government. This tool allows public officers to self-identify themselves either as leaders, implementers, or users of AI. The assessment then measures their proficiency across four key areas: ethical AI use, AI innovation, operational and decision-making applications, and workforce readiness.”
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GSA debuts new generative AI tool for workers
“The General Services Administration on Thursday revealed a new generative AI tool designed to boost efficiency and help automate repetitive tasks. The platform, now available to GSA staff, comes amid anxiety that the Department of Government Efficiency might use artificial intelligence to surveil or replace federal workers, who are being laid off in large swaths across the government. The GSA chatbot can access a series of large language models, including technology from Anthropic and Meta. The system resembles other AI chatbots, and it’s designed to respond to user prompts and help staff with basic tasks, like writing. ‘This tool reflects our proactive approach to innovation and our commitment to providing secure and effective solutions tailored to the unique needs of government work,’ Stephen Ehikian, the acting administrator of GSA, said in a statement. ‘The opportunity to incorporate generative AI into Government work is akin to giving a personal computer to every worker. We are just at the start of our journey using this new tool, but the demand for this technology exists across GSA and the broader government.’”
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The Algorithmic State Architecture (ASA): An Integrated Framework for AI-Enabled Government
This study from the UK proposes a framework for how AI enables government transformation: “As artificial intelligence transforms public sector operations, governments struggle to integrate technological innovations into coherent systems for effective service delivery. This paper introduces the Algorithmic State Architecture (ASA), a novel four-layer framework conceptualising how Digital Public Infrastructure, Data-for-Policy, Algorithmic Government/Governance, and GovTech interact as an integrated system in AI-enabled states. Unlike approaches that treat these as parallel developments, ASA positions them as interdependent layers with specific enabling relationships and feedback mechanisms. Through comparative analysis of implementations in Estonia, Singapore, India, and the UK, we demonstrate how foundational digital infrastructure enables systematic data collection, which powers algorithmic decision-making processes, ultimately manifesting in user-facing services. Our analysis reveals that successful implementations require balanced development across all layers, with particular attention to integration mechanisms between them. The framework contributes to both theory and practice by bridging previously disconnected domains of digital government research, identifying critical dependencies that influence implementation success, and providing a structured approach for analysing the maturity and development pathways of AI-enabled government systems.”
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