AI for Governance
How Hamburg is Turning Resident Comments into Actionable Insight
The City of Hamburg’s DIPAS platform integrates AI to help city officials summarize, categorize, and map thousands of public comments on urban development plans. Built on open-source models and geospatial tagging, the system structures citizen feedback into actionable insights, making participation more manageable and meaningful. As Beth Simone Noveck reports, nine German cities have now adopted the tool to support faster, more responsive governance.
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