AI for Governance
Re-thinking AI: How a Group of Civic Technologists Discovered the Power of AI to Rebuild Trust in Government
After two years of interviews, pilot projects, and field research, the RethinkAI collaborative has released Making AI Work for the Public—a sweeping review of how U.S. cities and states are using AI. The report finds that while 1,600+ AI-related state bills have emerged since 2019, most emphasize guardrails over proactive public sector strategy. Meanwhile, civic technologists and Chief Information Officers are leading bottom-up innovations. The authors call for a new governance model—ALT: Adapt to anticipate needs, Listen to understand communities, and build Trust through two-way accountability—to ensure AI strengthens, rather than erodes, public legitimacy.
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