Our Teaching

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Collective Crisis Intelligence Course

As the COVID-19 virus rapidly spreads to more than 150 countries on six continents, public institutions are straining to keep up. To assist you in responding during this time of crisis, we have assembled this collection of coaching videos from those who have successfully responded to a crisis before by successfully using technology to engage with a larger “crowd” of volunteers.

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Solving Public Problems

How to take advantage of technology, data and the collective wisdom in our communities to design powerful solutions to contemporary problems

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InnovateUS: Innovation Skills Accelerator

Based on research with thousands of public servants across three continents, our problem-solving curriculum gives you the digital, data and innovation skills to deliver more effective, equitable and engaged policies and services. Through videos, self-assessments and worksheets, we share practical lessons learned about improved ways of working. The course consists of 15 modules which include 24 short videos, optional readings and videos with leading changemakers.

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Collective Intelligence

Introduces how co-creation, collaboration, and crowdsourcing can be used to define problems and identify solutions and available tools to put collective intelligence into practice.

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Equitable Engagement

Introduces a practical guide for how to engage communities in identifying solutions, with an emphasis on how to reach underrepresented voices and communities.

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Human Centered Design

Introduces the benefits and limitations of human centered design, a set of methods that enables public servants to gather valuable input from citizens to better understand problems.

InnovateUS

InnovateUS provides no-cost, at-your-own pace, and live learning on data, digital and innovation skills for public service professionals like you.